First Class Coatings Inc. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information. By accessing or using our website epoxyaz.com (the “Site”), you agree to this Privacy Policy.
1) Information We Collect
- Information you provide:
- Contact details (name, email, phone number) when you submit a form, request a quote, or contact us.
- Project details or messages you include in inquiry forms.
- Information collected automatically:
- Usage data (pages visited, time on page, links clicked).
- Device and technical data (IP address, browser type, operating system).
- Cookies and similar technologies for analytics and Site functionality.
- Information from third parties:
- Analytics providers (e.g., Google Analytics) may provide aggregated usage insights.
2) How We Use Your Information
- To provide and improve our services, including responding to inquiries and preparing quotes.
- To operate, maintain, and enhance the Site’s performance and user experience.
- For analytics to understand Site usage and optimize content and marketing.
- To communicate with you about your inquiry, services, promotions, or updates (you can opt out of marketing at any time).
- To comply with legal obligations and enforce our terms.
3) Cookies and Tracking
We use cookies and similar technologies to:
- Remember preferences and improve Site functionality.
- Measure and analyze Site traffic and performance.
- Support marketing and advertising efforts where applicable.
You can control cookies through your browser settings. Disabling cookies may affect Site functionality.
4) Sharing of Information
We do not sell your personal information. We may share information:
- With vendors and service providers who help us operate the Site, provide analytics, marketing, hosting, or customer support, under confidentiality obligations.
- For legal reasons, such as to comply with law, court orders, or to protect rights, safety, and property.
- In connection with a business transaction (e.g., merger, acquisition), subject to appropriate confidentiality.
5) Data Retention
We retain personal information as needed to fulfill the purposes described above, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of data and applicable laws.
6) Your Choices and Rights
- Access, update, or delete: You may request access to, correction of, or deletion of your personal information, subject to legal exceptions.
- Opt out of marketing: You can unsubscribe from promotional emails via the link in our messages or by contacting us.
- Cookies: Manage cookies in your browser settings.
Depending on your location, you may have additional rights under local laws (e.g., rights under GDPR or CCPA/CPRA). We will honor requests as required by applicable law.
7) Data Security
We implement reasonable technical and organizational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8) Children’s Privacy
Our Site is not directed to children under 13 (or under the age required by local law). We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.
9) Links to Other Sites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies.
10) International Transfers
If you access the Site from outside the United States, your information may be processed in the U.S. or other countries, which may have different data protection laws than your country. We take steps to ensure appropriate safeguards are in place when required.
11) Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date will reflect the latest changes. Your continued use of the Site after changes indicates your acceptance of the updated Policy.
12) Contact Us
If you have questions or requests regarding this Privacy Policy or your personal information, please contact us at:
- Email: firstclasscoatings@gmail.com
- Phone: 602-980-8050